FREE: The Airbnb Welcome Book Checklist + Starter Pages

by GuestStar Studio — Templates that turn guests into 5-star reviews

Use this free checklist to build a welcome book your guests will actually read — and that quietly earns you better reviews. Every box below is a page (or section) in a complete welcome book. The 3 starter pages after the checklist are copy-and-fill ready.

THE CHECKLIST

Cover & Welcome

[ ] Property name + a warm one-line welcome
[ ] Your photo or logo (guests trust a face)
[ ] "How to use this book" in one sentence (print + on your phone)

The Essentials (guests look for these FIRST)

[ ] Wi-Fi network + password (big, impossible to miss)
[ ] Check-in time + door code / key instructions, step by step
[ ] Check-out time + the exact 3-5 things you ask guests to do
[ ] Parking: where, any permits, what to avoid
[ ] Emergency: local emergency number, nearest hospital, your phone number

House Guide (stops 80% of guest questions)

[ ] Heating / AC: how to use, what NOT to touch
[ ] TV: remote, streaming login, input source
[ ] Kitchen appliances: coffee maker, dishwasher, oven quirks
[ ] Washer/dryer: quick steps + detergent location
[ ] Hot tub / pool / fireplace rules if you have them
[ ] Trash & recycling: what day, which bin, where it goes

House Rules (short, friendly, firm)

[ ] Quiet hours
[ ] No extra guests / parties policy in one clear line
[ ] Smoking policy + where smokers can go
[ ] Pets policy

Local Guide (the part guests screenshot)

[ ] Your top 5 restaurants (with one line each: why YOU love them)
[ ] Coffee / breakfast spot within walking distance
[ ] Grocery store + pharmacy locations
[ ] 3 must-do local experiences + 1 rainy-day option
[ ] Getting around: transit, taxi/rideshare tips

The Review Page (most hosts forget this — don't)

[ ] A thank-you note that explains what 5 stars means on Airbnb (hosts are rated on accuracy of the listing, not hotel standards)
[ ] One gentle line inviting guests to message you privately with anything that wasn't perfect — BEFORE they review
[ ] Where to leave local tips for the next guest (guest book page)

STARTER PAGE 1 — Welcome (copy & fill)

Welcome to [Property Name]! 🏡 We're [Your Names], and we're so glad you're here. This little book has everything you need: Wi-Fi, how things work, our house rules, and the local spots we actually go to ourselves. Need anything at all? Message us anytime at [phone/Airbnb chat]. We reply fast. Have a wonderful stay!

STARTER PAGE 2 — Wi-Fi & Check-Out (the two most-searched pages)

Wi-Fi — Network: [name] · Password: [password]

Before you leave (check-out is [time]): 1. Load and start the dishwasher 2. Put used towels in the bathtub 3. Turn off lights, AC/heating to [setting] 4. Lock all doors and windows 5. Send us a quick "we're out" message — that's it! No need to strip the beds or take out trash (unless we note it in House Rules). Thank you!

STARTER PAGE 3 — The 5-Star Note (copy exactly, it works)

A small favour 🙏 If you loved your stay, a 5-star review means the world to a small host like us. Quick secret: on Airbnb, 5 stars means "as described" — 4 stars actually counts as a penalty for hosts, even when everything was fine. And if anything wasn't perfect, please message us first and give us the chance to make it right. We'd much rather fix it than read about it. Thank you for staying with us!

Want the whole thing done for you? The GuestStar Studio Welcome Book Template Pack has all 24 pages designed and written — print + mobile versions, editable in free Canva. Plus our Guest Message Script Pack covers every message from booking to review. → gueststarstudio.com (coming soon)